Refund Policy
The conditions under which a challenge fee can be refunded. It is being finalised and will be published in full before challenge purchases open.
This document will cover
- When a challenge fee is and is not refundable
- How refunds are calculated and settled in SOL
- Processing times and network fees
- Duplicate or failed payments
- How to raise a refund request
The binding version of this document is published before challenge purchases open. No agreement is in force through this page.